Usually British Airways & Air Lingus flights

Ok so you’ve flown all this way and have safely landed – now what? Well rest assured we have been tracking your flight and if there have been any delays we have accounted for them and will still be waiting for you. Make sure you have your phone turned on (if you have one) as soon as you can – just in case you want to text us for any reason.

You should also have this information on your pre-arrival documentation but it’s handy to know it’s on-line as well just in case.

For international travelers (those who have not yet cleared customs) – you will collect your bags first and then navigate through immigration.

Internal (or those who cleared immigration on departure) you may be directed to the lounge area to collect your bags from one of the carousels.

Which ever way you are directed through immigration you will eventually exit into the arrival lounge on level 6.

Once you, and all your party, have retrieved your baggage use the WhatsApp number, you were provided, to alert your driver that you are ready for collection. If you do not havre a cell phone please head to your left and on the wall by the bathrooms you will see 2 telephones.  These are free to use. Call our contact number (407 900 3433) and you will be connected to your driver. 

Now take the elevator down to LEVEL 1 (Limousines). You will exit into a glass foyer opposite the private hire loading area. Wait inside and your driver will pull up outside and come to meet you. It should be no more than a few minutes from your call.

Please do not go outside unless instructed to do so.

Scroll to Top