Ok so you’ve flown all this way and have safely landed – now what? Well rest assured we have been tracking your flight and if there have been any delays we have accounted for them and will still be waiting for you. Make sure you have your phone turned on (if you have one) as soon as you can – just in case you want to text us for any reason.
Here are instructions on where to meet at Orlando International. You should also have this information on your pre-arrival documentation but it’s handy to know it’s on-line as well just in case.
Orlando (MCO) Arriving Terminals A & B
Familiarise yourself with the Orlando International terminal map. It may look confusing but just follow our guidelines and you’ll be on your way in no time!
Situated over three floors the terminal building is at the centre of the airport. Whilst your flight may be designated to land at either terminal A or terminal B – either way both sides / terminals merge into the same central hub on level 3. These instructions apply no matter which stand or side you have landed at – you will at some point have to exit into the main hall on level 3.
Let’s go back a step. Once you have landed and exited the aircraft you will be directed towards immigration and then to a carousel to collect your bags in the normal way. The gates are some way from the terminal building though so you will now have to board the monorail system to take you to the main building. If you have been issued with a private WhatsApp group link – use this now to message your driver. They will be parked a few moments away so this will give them time to park and meet you. You have the option to drop your bags off, before you ride the monorail, and have them delivered to the terminal (where you will have to collect them off a second carousel). Unless you are really struggling to carry your luggage we would suggest just taking it onto the monorail. The ride is only a few minutes long and it will save you a lot of time waiting at the other end for your bags again.
Once you disembark the monorail you will exit into the main hall of the terminal building – you are on level 3. You should see a fountain in the center of the atrium, in front of the Hyatt hotel, (unless late November/December where it will be a Christmas tree).
You now need to make your way to the 1st floor of TERMINAL A (the orange side in the above map).
As you look at the Hyatt hotel, to your left, you will see a large neon ‘A’ on the wall. Head under this towards the elevators.
Take the elevator or escalator (on side A) down to level 1 – it should be sign posted ‘Ground Transportation‘.
Once you exit the escalator/elevator you will see a baggage carousel for side A (8A) – if you loaded your bags up prior to riding the monorail this is where you will collect them. Again – for ease and speed we do not recommend using the baggage transfer service.
Once on level 1 look for the Alamo rental desk and directly opposite you will find a public use phone on the wall in the centre of the concourse. This phone is free to use, no charges are incurred.
If you have already messaged your driver they will meet you by baggage carousel (8A). If you have not had chance to message your driver (depending how busy the terminal is) they may have already parked and be waiting for you but if they have had to park further away they will be waiting for your call. Use the phone to call 407 900 3433 to let them know you have arrived.Â
Take a look at our narrated walk through video!
mco terminals information
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MCO Terminal Data
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Terminal Data
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Terminal Data
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Terminal Data
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